Privacy Policy

This Privacy Policy explains how we collect, store, use, and/or share ("process") your information when you use our services ("Services") operated by Dark Sky Exchange ("DSX", "we", "our", or "us") such as when you:

  • Visit our webpage at, or any website of ours that links to this privacy policy
  • Engage with us in other related ways, including any sales, marketing, or events

Information we collect about you
  • Account Information
    When you register your account, we collect information such as your name, email, and password.
  • Location Information
    When you visit our page we use your IP address to estimate your location. Registered users can provide us a more accurate location and timezone. We do not track your location.
  • Communications with us
    When you contact us directly, we will store the metadata and actual contents of your messages and all attachments you communicate to us. We keep all communications with our users indefinitely.
Information we collect about your use of our website

We utilize cookies and other tracking technologies for a variety of reasons. We use that information to help associate your session with your experience. For example, we utilize cookies to securely log you into your account. Even if you are not logged in we track your usage with a "session cookie", which allows us to reproduce any bug that you experience, among other technical reasons.

Information we receive from third parties

We utilize tracking software such as Google Analytics, which provides metadata about your interaction with our services. We also utilize similar software for preventing malicious activity and bots, which collects basic information to determine that you are a real human.

How we use your information

Our goal is to provide a better service to our users with your information.
We personalize our website based on the information we collect. An example would be using your IP address to estimate your location, or if you are logged in, you can specify your location and timezone. If we did not collect your information we could not provide those personalized experiences.
We need your information to communicate with you. We send you notifications when a user messages you regarding one of your posts.

How we share your information
  • We don't sell your information
    While we may be required to share some information you provide in order to make 3rd party software work, we do not sell the information you provide or that we gather to others.
  • We aggregate non-identifiable information for analysis
    We may collect metadata about your usage, and aggregate it with many users, in such a way that you are not individually identifiable. We may share that information. For example, "a typical user spends 3 minuts reading a post" and your information might be used in calculating that amount.
  • To comply with the law
    We may share your information to satisfy a law, regulation, legal process, or governmental request.
  • To protect our services
    We may share your information to to enforce our Privacy Policy and terms of service, including investigation of possible violations such as:
    • To mitigate and prevent fraud, security risks, and technical issues
    • To prevent spam, fraud, and malware attacking other networks which harm our reputation
Protecting your information

We utilize many different technologies in order to protect your information from unauthorized access, use, or disclosure. We utilize a level of security we believe to be appropriate for the data we collect. We do our best to safely store your information.

How long we retain your information

In some cases we save information that we collect forever. We only retain information when there is an ongoing legitimate reason to do so. When there is no longer a legitimate reason to retain your information, we will delete it or remove any personally identifying details. For example, we keep aggregate metadata information forever, for analysis about how users interact with our service.

Rights for EAA Residents under GDPR

Residents of the EAA may contact us at [email protected] for the following reasons:

  • If you with to access, correct, update, or request deletion of your personal information.
  • To object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information.
  • To opt-out of marketing communications we send you at any time. It is easier to use the "unsubscribe link".
  • To withdraw your consent for processing your information. This will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. You may contact your local data protection authority if you wish to object to your collection or use of personal information.

Children's Privacy

Children are not allowed to use our services if they are under the age of 13. We do not knowingly collect information from children. Contact us at [email protected] if you believe we have collected personal information from a child.

Changes to our Privacy Policy

Any changes to our Privacy Policy will be noted by the "last updated" date at the bottom of this web page.

Contact us with questions about our Privacy Policy

If you have any questions, we encourage you to email us at [email protected].